SIMPLE WAYS TO TALK TO CLIENTS
This gives you simple, natural ways to explain MyCare Ally in client conversations. Use it to describe what the program does, who it’s for, and where it fits, without sounding scripted or overexplaining.
30-Second Advisor Pitch
“For $299 a year, MyCare Ally gives your whole family a healthcare ally. It provides access to virtual medical appointments by Smartphone or web application, healthcare navigators to help find family doctors, specialists and diagnostic appointments, and added support if someone is stuck on long waitlists. It doesn’t replace public healthcare — it helps families navigate the system when access isn’t easy.”
Who This Is Best For
- Families without a family doctor or who cannot see their family doctor in a timely manner
- Families with children who need timely access to care
- New Canadians navigating the healthcare system
- Clients concerned about long wait times for specialists or diagnostics
What’s Included (Simple Explanation)
- Virtual Care: Access to licensed Canadian healthcare providers for common medical concerns, prescriptions, and visit summaries.
- Health Navigation: Navigators to help families find family doctors, access specialists, diagnostics, and mental health resources.
- Serious Illness Support: Extra coordination and medical second opinions if wait times exceed 60 days for suspected serious conditions.
Pricing (How to Say It)
“The cost is $299 per year, paid upfront. It covers the primary member and their immediate family. There are no monthly payments and no automatic renewals — clients always choose if they want to renew.”
Common Client Questions & How to Respond
“Is this insurance?”
No. It’s a healthcare support and navigation program designed to help families access care within the public system.
“I already have provincial healthcare”
So does everyone using MyCare Ally. This helps when access, wait times, and navigation become the challenge.
“Does this replace my family doctor?”
No. It helps families who don’t have one — or who struggle to get timely access when they need care.
“Is this for emergencies?”
No. Emergencies should always go to emergency services. This supports non-emergency access and navigation.
Simple Close
“For less than $1 a day, MyCare Ally gives your family access, support, guidance, and peace of mind. Would you like me to walk you through how it works?”
